Monaco Marquees and Covid-19
Covid -19 needs no introduction with the amount of coverage and disruption it has brought onto the world. It has been a huge challenge for every single one of us and has changed the way we all think and work on a daily basis. We are no exception here at Monaco and we would like to keep you all informed about the changes we have made to our business and the way in which we are working during the current pandemic.
As with our entire industry, we are putting the safety of our clients and staff at the forefront of everything we do. To do this we have had to make significant changes, these include:
Closing our offices and showroom to the public and staff are working remotely from home
Our office and showroom are currently closed to the public, we want to assure both our existing and new customers that we are still here for you. We are so lucky that as a business we invested in cloud based technology and a sophisticated VOIP phone system prior to the Covid outbreak meaning that we can still pick up every call, quote new business and help our clients with any question or concern they may have. Please call us on the usual office number and one of our team will be able to assist you.
Offering Virtual Site Visits and telephone consultations for new customers
Had this unwelcome pandemic not encroached on our lives the normal practise for new enquiries would be for one of our experts to visit the venue; whether it be a back garden, hotel grounds or an open field. They would have talked you through every stage of hiring a marquee including the best position, the size of marquee you will need and all of the decorative options that are available to you. As we are adhering to the Government’s social distancing measures this is currently not possible. The good news is that we have managed to find a solution, through using a combination of video call based platforms like ‘Whatsapp’ and ‘Zoom’ we are able to conduct the site visit without leaving our homes! After the video call we will then talk you through an online presentation that will cover everything you need to know. To arrange yo